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Do you need to report a problem?
We will respond within 24 hours or sooner. And that includes weekends and holidays.
- You can email us at support@kerika.com; this is usually the best way to reach us.
- You can enter a ticket on our Freshdesk portal.
- You can reach us on Twitter , Facebook and Linkedin (but, frankly, social media is probably the worst way).
Do you want to learn more about Kerika?
Getting Started
Teams & Privacy
Kerika's Boards
Files & Data
Managing Projects
Best Practices & Templates
Getting Started
You can sign up for a free 30-day trial without providing any credit card information or making any commitment. You can also sign up by accepting an invitation from an existing Kerika user to work on their boards.
Your signup options
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If you sign up using your email, Kerika will store your project files, using our own Google Drive account.
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If you sign up using a Google ID, Kerika will store your project files in your own Google Drive.
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If you sign up using a Box ID, Kerika will store your project files in your own Box Account.
Signing up with your email
If your organization isn't already committed to using Google Apps or Box, the simplest way to sign up as a new Kerika user is with your email.
Learn more:
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You can use any email address to sign up; Kerika will store your project files for you using our own Google Drive account.
Using Kerika with Google Workspace
You can sign up using your Google ID and use Kerika with Google Docs and Google Drive.
Learn more:
How Kerika works with your Google Account
Why we ask for access to your Google Drive, and what we do with that access.
Installing Kerika access your Google Apps domain
If you are using Google Apps for Business, Education or Government, your Google Admin will need to authorize Kerika's. access to your Google Drive.
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A blog post that can help you decide, if your organization hasn't already decided on a cloud platform.
Using Google Drive without using Google Docs
A blog post on how you can use Google Drive while keeping your files in the Microsoft Office format.
Using Kerika with Box
You can sign up using your Box ID and use Kerika with your Box Enterprise Account.
Learn more:
How Kerika works with your Box Enterprise Account
Why we ask for access to Box Enterprise Account, and what we do with that access.
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A blog post that can help you decide, if your organization hasn't already decided on a cloud platform.
How Board Teams work in Kerika
A good place to start learning about teams and privacy is this overview video:
Learn more:
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Each Kerika board can have it's own team, consisting of Board Admins, Team Members and Visitors.
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Each board can have several Admins: these people get to decide how a Task Board is laid out in terms of columns and workflow. Board Admins also control; who else is part of the Board Team: they can invite and remove people from the team as needed.
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Team Members are the active participants on a board: they can add new cards to a Task Board, change what's already on a board, and even remove items from the board.
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Visitors automatically get read-only access to all the project files for the board.
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Each Kerika board can have its own privacy level: share only with the Board Team, make it viewable by everyone in the Account, or make it viewable by anyone on the Internet.
How Account Teams work in Kerika
An Account Team consists of everyone who is currently a Board Admin or Team Member, across all the boards owned by that Account.
During your 30-day Free Trial, you can let your Account Team get as large as you like. Once the trial is over, you will need to get annual subscriptions for everyone who is part of your Account Team.
(As you add people to your Account Team, Kerika will prompt you to buy additional subscriptions.)
Folks that qualify for free Academic & Nonprofit Accounts can have Account Teams of up to 10 people without paying.
Learn more:
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Everyone who is currently a Board Admin or Team Member, across all the boards owned by that Account.
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Each Account has a single owner, who owns all the boards and all the files attached to these boards, and who is responsible for buying as many subscriptions as are needed for the Account Team.
The different types of Kerika Accounts
There's a 30-day Free Trial plan, and this is followed by people buying subscriptions as part of the Professional Plan, unless they qualify for a free Academic & Nonprofit Account.
Using Whiteboards
Here's an overview video on how to use Kerika's Whiteboards for brainstorming, planning, and diagrams.
Learn more:
Limitless canvases for you to lay out your ideas and plans, Whiteboards can even be layered inside each other to help explore more complex processes.
A blog post on how you can change individual shapes and objects on a Whiteboard without affecting anything else.
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A blog post on how you can lock a Whiteboard to prevent accidental changes by other Team Members.
Using Task Boards
Kerika's Task Boards are incredibly flexible: they can be used for simple To Do lists, all the way up to complex workflows for large team projects..
Learn more:
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Personal Kanban and Team Kanban: Kerika makes it easy to organize your work, even when your team is distributed across several locations.
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Your Task Boards can be laid just the way you want: the right number of columns, in the right order.
Managing Tasks
Getting stuff done means scheduling tasks and staying up-to-date on progress; these videos show you how it's easy with Kerika:
Learn more:
Each card on a Kerika Task Board can have a list of tasks that can each be scheduled, assigned, and tracked.
All your Kerika due dates can appear in your Microsoft, Apple or Google Calendar.
Work-in-Progress Limits can be used to control the flow of work and avoid bottlenecks on Task Boards.
Kerika makes it easy to automatically cards on a Task Board in order of how they were added to the board.
Managing Content
Files from your desktop, your Google Drive or Box Account, from anywhere on the Web or your Intranet (including SharePoint) can added to any of your Task Boards or Whiteboards.
Learn more:
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How Kerika manages your content for you: where we store files, and how we handle access and versions.
Automatic tracking of versions
Kerika automatically keeps track of multiple versions of every file, no matter which Team Member made the changes.
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When a project finishes, you can archive its Task Boards and Scrum Boards. Archiving will preserve a board in a completely frozen state, including all the documents that were attached to the tasks or canvases on the board.
Exporting data from Kerika
You can export all the data from any Task Board with just one click; this video shows you how:
Learn more:
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You can export data from a Task Board in a HTML format that's suitable for printing or importing in Microsoft Word and Google Docs, and in an Excel format.
Managing Conversations
Kerika's Chat feature is the smarter alternative to old-fashioned email: instead of drowning in a sea of "reply-all" messages, you can have short, focused conversations about individual work items.
Every card, on every Task Board, can have it's own chat stream: any Team Member can contribute to the chat on any card (even if they are not assigned to that particular work item), and everyone with access to the board — and that includes Visitors — can read the chat.
Everything, of course, is real-time, just like the rest of Kerika. Check out this tutorial video on how chat works in Kerika:
Learn more:
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A description of Kerika's chat capabilities. (Although watching the video is probably more helpful than reading this...)
Managing Large Projects
Kerika is designed to scale up — to let your boards get as big as needed to get your work done.
Kerika's Highlights make it really easy to focus in on what matter's most to you: like the cards that are assigned to you, or the items that need particular attention.
And as you get involved in multiple projects, Kerika's unique Views feature helps you easily see what matter's most, across all the boards in an account.
Kerika also makes it easy for you to archive old, completed boards or to deleted (and later recover, if necessary) your unneeded boards.
Learn more:
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If you are done with a board and want to preserve it exactly, archive it.
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A blog post that describes an easy way to create backups (snapshots) of important boards.
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Kerika's Search function lets you quickly look for any piece of text, across all your boards.
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Kerika comes with a set of Board Templates that can help you get started quickly, and you can create your own templates as well.
An introduction to Visual Collaboration
If you are new to Task Boards or Whiteboards, these introductory videos will help you get going.
How Virtual Teams Can Succeed
Arun Kumar, Kerika's CEO, speaking at the 2019 Lean Transformation Conference: how virtual teams can succeed as much as traditional colocated teams, if you know what to do differently as a team member and team leader.
Kanban vs. Scrum
Arun Kumar, Kerika's CEO, speaking at the 2017 Lean Transformation Conference: what's the difference between Kanban and Scrum, and which process should you use?
Google Design Sprints
A complete set of templates for running 5-day Design Sprints, using Google Venture's methodology
- Day 0: find the right challenge, and the right team to take on that challenge. And make sure you have space booked for the team, e.g. a conference room that's available for the entire week.
- Day 1: agree on a long-term goal, make a map of the challenge, ask experts within your organization to provide input, and pick a specific target for the Sprint.
- Day 2: start to look at solutions: review existing ideas and then each person will sketch a 4-step process using critical thinking. (And recruit customers who can help with the final day of the Sprint.)
- Day 3: critique all the solutions proposed the previous day, and decide which ones seem most promising. (Next, you will take the best elements from each person's sketches and put together a storyboard.0
- Day 4: take the storyboard from the previous day and create a prototype (just a façade) that can be used to test with your customers.
- Day 5: On the final day you will test your prototype with your customers and observe how they react to it.
Managing your Account
Everyone gets the same software, no matter what sort of Account you have; what varies between the service levels is the size of your Account Team.
Learn more:
The different types of Accounts
Which kind of account do you have? Free Trial, Professional, and Academic/Nonprofit Accounts?
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Each Account has a single owner, who owns all the boards and all the files attached to these boards, and who is responsible for buying as many subscriptions as are needed for the Account Team.
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As your Account Team grows in size, you may need to upgrade your Account, e.g. from a free Academic/Nonprofit Account to a Professional Account, if you need more than 10 people in your Account Team.
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If you decide you don't want to use Kerika anymore, you can contact us and we will delete your Account for you. (This will permanently remove all your Kerika boards and files, so take care!)
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This happens rarely: if we believe you are abusing the Kerika service or violating our Terms of Service, we will delete your Account. Also if it seems like you don't plan to ever pay your invoices.
Reviewing & rating Kerika
Like Kerika? Let your friends know!
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Rate and review Kerika on the Chrome Web Store: you need to use the Chrome browser for this.
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Rate and review Kerika on the Google Apps Marketplace: you need to be a Google Apps user to do this.
Kerika Inc. © Copyright 2010-2023. Kerika is a registered trademark and registered service mark of Kerika Inc.